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KFC
While KFC has over 34,000 restaurants, the one thing it lacked was a global tone of voice.
The fix wasn’t revolution, but evolution: same principles, sharper edge. The biggest shift?
Swapping “unapologetically confident” for “deliciously confident” to put the food first.
Refined from pitch to proofing, now KFC's voice drips with flavour across the world.
Packaging, in-store displays, and even car parks. All served with attitude.












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